Case Study: RewardsFocus Helps Robins & Morton Communicate with Purpose

Robins & Morton – a leading construction company with nearly 1,500 employees – understands the value of investing in its people. With a workforce spread across offices, job sites, and remote locations, the company’s commitment to their workforce goes well beyond compensation. The company has invested significantly in their total rewards programs, recognizing that attracting and retaining the very best people allows Robins & Morton to deliver exceptional results on every project.

The Challenge

In order to clearly communicate these commitments, the firm decided that simply presenting benefits data on a web site was not enough. Robins & Morton wanted to create and deliver personalized, data-rich total rewards statements to every team member, so that each individual understood the extent to which the company was investing in them.

Prior to working with RewardsFocus, Robins & Morton struggled to find a partner that could work comfortably with their complex data. According to Susie Brasher, Director of Employee Benefits, “fortunately, we found RewardsFocus. And they’ve been brilliant to work with.”

The Solution

RewardsFocus transformed the company’s multi-layered benefits data into clear, engaging, and tailored statements. “It was like they had read our minds,” said Brasher.

The statements, available via the company’s internal web portal (in PDF form) or mailed to field team members, include feedback QR codes—ensuring continuous improvement.

“RewardsFocus has been a dream to work with,” Brasher added. “Their customer service, attention to detail, and turnaround times are unmatched. The statements they produced are clear, attractive, and easy to digest. We’re talking about data coming from multiple sources, and hugely complex spreadsheets. It was a like a weight was lifted from my shoulders.”

The Result

RewardsFocus empowers Robins & Morton to deliver personalized, transparent, and visually engaging total rewards statements – in both printed and digital formats – helping every member of their team feel seen, valued, and informed.

To get started communicating with your workforce about their total rewards, get in touch with us today.