Last updated: 07/18/2025
RewardsFocus, a division of Charlton Consulting Group, Inc. (“RewardsFocus,” “we,” “our,” or “us”), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose personal data when you access our website, particularly through lead forms and advertising campaigns, including Google Ads and Meta (Facebook/Instagram) Lead Ads.
This Privacy Policy is part of our Terms of Use. By using our services or submitting a form on our website, you agree to the practices described below. If you do not agree with this policy, please do not use the Platform.
1. Information We Collect
Personally Identifiable Information (PII)
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, phone number, company name, job title
- Form responses submitted via Meta Lead Ads or Google Ads
- Payment information (processed securely by third-party providers)
Non-Personally Identifiable Information (Non-PII)
We may collect technical and behavioral data such as:
- Browser type, IP address, device ID, operating system
- Referral URLs, pages visited, click activity, time spent on site
Location data, cookie and tracking technology
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Respond to your inquiries or form submissions
- Send you updates, offers, or relevant insights
- Analyze ad campaign performance and user behavior
- Comply with legal obligations
We will never sell your information. We may share it with third-party service providers to operate the Platform or manage advertising and analytics services.
3. Advertising & Tracking Technologies
RewardsFocus uses:
- Meta Pixel and Facebook/Instagram Lead Ads
- Google Ads Conversion Tracking and Analytics
These platforms may collect or receive data from your browser or interaction with our forms and pages. This data is used to measure performance and deliver personalized ads. You can opt out using:
- Meta’s ad preferences settings
- Google Ads settings
- NAI opt-out tool
We also use cookies to improve functionality and monitor site usage. Please refer to our Cookie Policy below for more details.
4. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or limit how we use your data
- Withdraw consent at any time
To make a request, contact us at info@charltonconsulting.com.
5. Data Security
We use SSL encryption and industry-standard safeguards to protect your information. However, no method of transmission is 100% secure. Please take necessary precautions when browsing online.
6. Data Retention
We retain your personal data only as long as needed for business purposes or legal compliance. You may request deletion of your data at any time.
7. International Data Transfers
Your data may be processed in the United States or other jurisdictions where privacy laws may differ. By using our site, you consent to such a transfer.
8. Children’s Privacy
We do not knowingly collect information from individuals under 18. If you believe a child has submitted data, please contact us and we will promptly remove it.
9. Third-Party Links
Our site may link to external websites. We are not responsible for the privacy practices or content of those third parties.
10. Updates to This Policy
We may revise this Privacy Policy from time to time. When we do, the “Last updated” date will be changed. Please check back periodically for updates.
11. Contact Us
For questions or privacy requests, contact:
Charlton Consulting Group, Inc.
6701 Democracy Blvd., Suite 300
Bethesda, MD 20817
info@charltonconsulting.com
(301) 294-5380
Cookie Policy
We use cookies to:
- Remember your preferences
- Analyze site traffic
- Facilitate retargeting for ads
By using our site, you consent to our use of cookies. You can manage cookies through your browser settings. Learn more at aboutcookies.org.
GDPR & CCPA Compliance
Residents of the European Economic Area (EEA) and California may have additional rights. Please review our full privacy policy for more details on:
- The right to be informed, access, rectify, erase, or restrict your data
- Data portability and objection to processing
- “Do Not Sell My Personal Information” (California)